Operations

Virtual Compliance Reviews—Now What?

Another change since the pandemic started is the FMCSA conducting Compliance Reviews virtually. One of our clients received notification about a compliance review this week and they asked us to help with providing the documentation to the FMCSA, which we are happy to do!

During this webinar we cover what materials the compliance officer requested, how to respond to those requests, and how to prepare for a Compliance Review.

Do I Really Need Bobtail Coverage?

If you are a truck operation and you use owner operators, then yes, you should have bobtail coverage. We have spoken to safety directors, managers, and owners at truck operations and have heard “we don’t need bobtail coverage, because our owner operator drivers are always under dispatch”. While that may be true, there is always a possibility that a driver may not follow the rules.

Driver Incentives—A Different Approach

Safety and compliance programs should contain a driver incentive program. Although companies may have some variation of an incentive program, many are not as effective at improving safety outcomes as they could be. At Transport Safely, we have developed a driver incentive program that is focused on improving CSA SMS BASIC scores and accidents, both core elements that insurance companies monitor to determine if your operation has an effective safety program.

Passenger Operation Online Safety Training Program

One challenge many transportation passenger operations like motor coach companies and bus companies face is that they have to develop a safety and training program based on truck operation safety programs. That just doesn’t work! It’s like placing a square peg into a round hole. For years, I completed audits of passenger operations and witnessed firsthand how they struggled with their safety, training, and compliance programs.

Focus on Company Snapshot

Some transportation companies’ safety and training programs are complicated and difficult to navigate. However, these programs should be straightforward, easy to understand, and documented. Company employees should focus on the areas that their automobile liability insurance company and the Department of Transportation (DOT) regularly focus on – BASIC scores, MCS-150 data, accidents, and safety rating.

Avoid Fines: Update Your MCS-150 Report

One of the costly mistakes a transportation company can make is not updating its Motor Carrier Identification Report (MCS-150 Report). This report must be updated every 24-months; failure to do so can lead to a fine up to $10,000 and your company being shut down by the FMCSA.

Case Study: Bus Crash

I received a telephone call from a motorcoach company today and the owner advised that they had had a multi-bus collision over the weekend. He advised that he had already reported it to his insurance company and his insurance agent. He wanted to know what I would recommend doing after this accident.

Report All Claims Within 24 Hours

The conditions of your automobile liability insurance policy state that you should report all claims in a timely manner. So, what does that mean? Should you report claims when you get all the information? Report them when you feel like it? No, you should report any claim the same day it occurs and no later than 24 hours from the time of the accident. Late reporting of claims is something that your insurance company tracks in their reporting system.

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